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Store Policies

Policy Page:

Shipping Policy: 


Every effort will be made to ship your items as soon as possible after your order is placed, usually within 10-14 days (depending on order volume).  As items at tinytulip.com are customized products, time is required to produce the item and depending on order volume or quantity ordered your shipment may be delayed.
You can email us at orders@tinytulip.com if you have any questions on the status of your order or shipment. Expedited service is available for a small fee, please call or email.

 

Cancellation Policy:

No cancellations may be made once your order has been placed.  PLEASE check your order over carefully that you have ordered your items just as you want them, as each item is monogrammed to the specifications of each order.  Please feel free to contact us thorough email at crystal@tinytulip.com or call us Toll Free at 888-708-8547 with any questions that you may have about monogram placements, fonts or font color choices.  As there are NO RETURNS on any personalized items.

 

Privacy Policy:

Tinytulip.com gives it's customers the option of subscribing to emails directly from us regarding new products or specials.  Your email address is not sold or distributed by tinytulip.com to anyone for any reason.

This site is hosted by BigCommerce. BigCommerce hosts the store pages, ordering system, and order data. BigCommerce automatically collects order information but may only use this information in the aggregate.

Return Policy:

As items at tinytulip.com are usually customized products and are free of material defect at the time of shipping.  There is no return or exchange on any item.  If you are dissatisfied with your order for any reaso n please email us at orders@tinytulip.com

 

Secure Checkout:

Tinytulip.com takes the security of your information Very seriously.  Our site is secured during the check out process by a SSL (Secure Sockets Layer) certificate issued by GeoTrust.  You can shop with confidence that your personal and payment information is secure during and after checkout. 


Always feel free to call us at 888-708-8547 for order status or if you need to upgrade from ground shipping (additional freight charges will apply).